[vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_raw_html]JTNDZGl2JTIwc3R5bGUlM0QlMjJoZWlnaHQlM0ElMjA1cHglM0IlMjBiYWNrZ3JvdW5kLWNvbG9yJTNBJTIwcmVkJTNCJTIwd2lkdGglM0ElMjA1NXB4JTNCJTIyJTNFJTNDJTJGZGl2JTNF[/vc_raw_html][vc_column_text]

In logistics, CX makes the difference

[/vc_column_text][vc_column_text css=”.vc_custom_1568984930624{margin-top: px !important;padding-right: 15px !important;}” el_class=”display-block”]For successful online sales, your logistics services play a vital part. Logistics are an extension of the e-commerce experience  people use for purchases. An effective logistics operation is not only about having the best price. It is also about providing the right service to the client and making your stakeholders and distribution network are all happy.[/vc_column_text][divider line_type=”No Line” custom_height=”20px”][nectar_btn size=”large” button_style=”regular” button_color_2=”Extra-Color-1″ icon_family=”none” button_id=”wonder-button-text” text=”Read more ▾” url=”#next”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][nectar_cascading_images image_1_bg_color=”#f7f7f7″ image_1_offset_x_sign=”+” image_1_offset_x=”20%” image_1_offset_y_sign=”+” image_1_offset_y=”10%” image_1_rotate_sign=”+” image_1_rotate=”none” image_1_animation=”Fade In” image_1_box_shadow=”none” image_2_url=”34513″ image_2_offset_x_sign=”+” image_2_offset_x=”0%” image_2_offset_y_sign=”-” image_2_offset_y=”0%” image_2_rotate_sign=”+” image_2_rotate=”none” image_2_animation=”Fade In” image_2_box_shadow=”none” image_3_offset_x_sign=”+” image_3_offset_x=”0%” image_3_offset_y_sign=”+” image_3_offset_y=”0%” image_3_rotate_sign=”+” image_3_rotate=”none” image_3_animation=”Fade In” image_3_box_shadow=”none” image_4_offset_x_sign=”+” image_4_offset_x=”0%” image_4_offset_y_sign=”+” image_4_offset_y=”0%” image_4_rotate_sign=”+” image_4_rotate=”none” image_4_animation=”Fade In” image_4_box_shadow=”none” border_radius=”none”][divider line_type=”No Line” custom_height=”30px”][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_image=”34518″ bg_position=”center center” bg_repeat=”no-repeat” bg_color=”#f7f7f7″ scene_position=”center” text_color=”light” text_align=”center” top_padding=”2%” bottom_padding=”2%” color_overlay=”rgba(10,10,10,0.9)” overlay_strength=”0.8″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column centered_text=”true” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#ffffff” column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][milestone heading_inherit=”h5″ symbol_position=”after” subject_padding=”0″ color=”Default” effect=”count” symbol_alignment=”Default” milestone_alignment=”default” number=”2.6″ number_font_size=”62″ symbol=”X” symbol_font_size=”62″][vc_column_text css=”.vc_custom_1560875576173{margin-top: -18px !important;}” max_width=”250px”]is the contribution of satisfied clients to your business[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][milestone heading_inherit=”h5″ symbol_position=”after” subject_padding=”0″ color=”Default” effect=”count” symbol_alignment=”Default” milestone_alignment=”default” number=”14″ number_font_size=”62″ symbol=”%” symbol_font_size=”62″][vc_column_text css=”.vc_custom_1560875629367{margin-top: -18px !important;}” max_width=”250px”]of unsatisfied clients will share this with others[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][milestone heading_inherit=”h5″ symbol_position=”after” subject_padding=”0″ color=”Default” effect=”count” symbol_alignment=”Default” milestone_alignment=”default” number=”96″ number_font_size=”62″ symbol=”%” symbol_font_size=”62″][vc_column_text css=”.vc_custom_1560875672805{margin-top: -18px !important;}” max_width=”250px”]of unsatisfied clients never return[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”4%” bottom_padding=”4%” id=”next” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_raw_html]JTNDZGl2JTIwc3R5bGUlM0QlMjJoZWlnaHQlM0ElMjA1cHglM0IlMjBiYWNrZ3JvdW5kLWNvbG9yJTNBJTIwcmVkJTNCJTIwd2lkdGglM0ElMjA1NXB4JTNCJTIyJTNFJTNDJTJGZGl2JTNF[/vc_raw_html][vc_column_text]

We turn customer feedback in logistics into a profit center

[/vc_column_text][vc_column_text max_width=”550″]When you have thousands of deliveries every day, things can go wrong. But your clients expect the best from you and they expect rapid and effective problem-solving through any contact channel: online, phone or even social media platforms. But what works best and how can you solve issues most effectively? Your clients will tell you. Find out more about the solution.[/vc_column_text][vc_column_text]No time to waste – Marketers and customer service managers within logistics very often don’t know how to listen to the voice of their customers because there’s just too much feedback. Ignoring feedback is simply not an option. You need to act immediately to turn customer feedback into business opportunities.

Learn more about the ROI of customer feedback in logistics in this video.[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” offset=”vc_hidden-sm vc_hidden-xs”][image_with_animation image_url=”34926″ alignment=”right” animation=”Fade In” border_radius=”10px” box_shadow=”small_depth” max_width=”150%” margin_left=”370″][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#2979f0″ scene_position=”center” text_color=”dark” text_align=”left” disable_element=”yes” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”30px”][image_with_animation image_url=”30628″ alignment=”center” animation=”None” border_radius=”none” box_shadow=”none” max_width=”50%”][vc_column_text]

” Together with Wonderflow we have created a global consumer sentiment insights capability with groundbreaking features “

[/vc_column_text][vc_column_text]

Bas Schrover, Philips – VoC sentiment insights lead

[/vc_column_text][divider line_type=”No Line” custom_height=”30px”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” equal_height=”yes” content_placement=”middle” bg_color=”#fafafa” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”4%” bottom_padding=”4%” id=”steps” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” el_class=”process-list” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_raw_html]JTNDZGl2JTIwc3R5bGUlM0QlMjJoZWlnaHQlM0ElMjA1cHglM0IlMjBiYWNrZ3JvdW5kLWNvbG9yJTNBJTIwJTIzRUQyRjI2JTNCJTIwd2lkdGglM0ElMjA1NXB4JTNCJTIyJTNFJTNDJTJGZGl2JTNF[/vc_raw_html][vc_column_text]

Our AI solution unveils deep and accurate insights from 200+ sources of feedback

[/vc_column_text][nectar_icon_list animate=”true” color=”default” direction=”horizontal” columns=”1″ icon_size=”small” icon_style=”border”][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1591797631078-10″ header=”Data collection” text=”Wonderflow is a leader in the scraping and collection of feedback from public and private sources. Add sources such as ratings and reviews, contact center data, free-text NPS results, and many more.” tab_id=”1591797631079-9″] [/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1591797631163-5″ header=”Cleaning and transformation” text=”After unifying all the feedback from different channels into one standard, Wonderflow cleans and anonymizes the feedback to ensure the highest standard for analysis and compliance.” tab_id=”1591797631164-9″][/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1591797631210-2″ header=”Data analysis” text=”Wonderflow automatically reads and interprets texts and sentiment through Natural Language Processing (NLP). This process is automated and ensures excellent accuracy and granularity.” tab_id=”1591797631211-0″] [/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1591797631251-3″ header=”Reporting” text=”The insights are published in your user-friendly dashboard. Onboard unlimited users to allow the insights to be embedded throughout your departments.” tab_id=”1591797631252-9″] [/nectar_icon_list_item][/nectar_icon_list][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” offset=”vc_hidden-sm vc_hidden-xs”][image_with_animation image_url=”33420″ alignment=”center” animation=”Fade In” border_radius=”none” box_shadow=”none” max_width=”75%”][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” equal_height=”yes” content_placement=”middle” bg_image=”35573″ bg_position=”center center” bg_repeat=”no-repeat” bg_color=”#ffffff” scene_position=”center” text_color=”light” text_align=”left” top_padding=”40″ bottom_padding=”40″ color_overlay=”rgba(10,10,10,0.4)” overlay_strength=”0.95″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”center” phone_text_alignment=”center” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”10px”][vc_column_text]

How customer-centric are you?

[/vc_column_text][vc_column_text max_width=”600″]In less than one minute, we can tell you how the right customer feedback analysis can make you more successful. Don’t hesitate – try the Customer Experience Calculator and get your score.[/vc_column_text][divider line_type=”No Line” custom_height=”10px”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”center” phone_text_alignment=”center” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_row_inner column_margin=”default” text_align=”right”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][nectar_btn size=”large” open_new_tab=”true” button_style=”see-through-2″ color_override=”#fcfcfc” hover_color_override=”#fcfcfc” hover_text_color_override=”#ffffff” icon_family=”none” el_class=”cxtool” button_id=”wonder-button-text-cx” url=”#cxtool” text=”Calculate your CX score”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”4%” bottom_padding=”4%” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” offset=”vc_hidden-sm vc_hidden-xs”][image_with_animation image_url=”34840″ alignment=”center” animation=”None” border_radius=”10px” box_shadow=”small_depth” max_width=”100%” margin_left=”-100″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_raw_html]JTNDZGl2JTIwc3R5bGUlM0QlMjJoZWlnaHQlM0ElMjA1cHglM0IlMjBiYWNrZ3JvdW5kLWNvbG9yJTNBJTIwcmVkJTNCJTIwd2lkdGglM0ElMjA2MHB4JTNCJTIyJTNFJTNDJTJGZGl2JTNF[/vc_raw_html][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]

We offer customer feedback analysis in one go

[/vc_column_text][/vc_column_inner][/vc_row_inner][divider line_type=”No Line” custom_height=”30px”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1/2″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][fancy-ul icon_type=”font_icon” icon=”icon-ok” color=”Extra-Color-1″ alignment=”left”]
  • Data collection
  • Structuring dataset
  • Configure linguistics
  • Analyze the data
  • 24/7 dashboard
[/fancy-ul][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1/2″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][fancy-ul icon_type=”font_icon” icon=”icon-ok” color=”Extra-Color-1″ alignment=”left”]
  • Custom reporting
  • Unlimited user-accounts
  • Training & E-learning
  • Export options
  • Support & Consultancy
[/fancy-ul][/vc_column_inner][/vc_row_inner][nectar_btn size=”medium” button_style=”see-through” button_color_2=”Accent-Color” icon_family=”fontawesome” url=”/use-cases/” text=”Read all about it in our success stories” icon_fontawesome=”fa fa-file-text-o”][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#f7f7f7″ scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”90px”][vc_row_inner column_margin=”default” text_align=”left” el_id=”form”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1/2″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_raw_html]JTNDZGl2JTIwc3R5bGUlM0QlMjJoZWlnaHQlM0ElMjA1cHglM0IlMjBiYWNrZ3JvdW5kLWNvbG9yJTNBJTIwcmVkJTNCJTIwd2lkdGglM0ElMjA2MHB4JTNCJTIyJTNFJTNDJTJGZGl2JTNF[/vc_raw_html][vc_column_text]

Get in touch

[/vc_column_text][vc_column_text max_width=”480″]Want to know how you can become customer-centric just like our other clients? Get in touch right now and we’ll get back to you.[/vc_column_text][divider line_type=”No Line” custom_height=”60px”][image_with_animation image_url=”40240″ alignment=”” animation=”None” border_radius=”none” box_shadow=”none” max_width=”75%”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1/2″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”]
[/vc_column_inner][/vc_row_inner][divider line_type=”No Line” custom_height=”60px”][/vc_column][/vc_row]